Client Success Stories
From telco CRM migrations to AI churn models, explore how LOYA drives measurable results for businesses across Southeast Asia.
Showing 6 projects
TelkomCRM Migration
Migrated a leading telco from a legacy CRM to Salesforce with custom AI lead-scoring modules, 360° customer view, and automated renewal workflows.
RetailConnect Automation
Implemented full lifecycle marketing automation for a national retail chain — from acquisition nurture sequences to win-back and loyalty campaigns.
BankAI Churn Shield
Built an AI-powered churn prediction engine processing 2M+ customer signals daily for a regional digital bank, with automated intervention triggers.
CDP Nusantara
Unified 7 disparate data sources into a single real-time customer profile platform for a fast-growing e-commerce conglomerate across Indonesia.
OmniEngage Platform
Designed and deployed an omnichannel engagement hub orchestrating WhatsApp, email, push, and in-app messages with real-time personalisation for a super-app.
DataBridge Integration
Built a real-time integration layer connecting Salesforce CRM with SAP ERP and a custom data warehouse for a manufacturing conglomerate in Java.
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