Meet Our Team
Strategists, engineers, and data scientists who have spent years building and scaling CRM and Martech systems for Southeast Asia's leading brands.
Ahmad Fauzi
CEO & Founder
12+ years building and scaling CRM and Martech ventures in Southeast Asia. Former regional lead at a Fortune 500 Martech firm.
Sari Dewi
Director of Martech
Marketing automation strategist who has launched 200+ campaigns across HubSpot, Braze, and Klaviyo for leading SEA brands.
Nadia Putri
Automation Specialist
Campaign automation and lifecycle marketing across HubSpot, Klaviyo, and Braze.
Dimas Wijaya
CRM Consultant
CRM process design and end-user adoption for mid-market clients.
Aditya Wibowo
Lead CX Architect
Customer experience designer specialising in CRM-driven journey mapping that reduces churn and grows customer lifetime value.
Reza Pratama
Head of Technology
Certified Salesforce Technical Architect with expertise in large-scale CRM integrations, AI automation, and cloud data pipelines.
Budi Santoso
CRM Engineer
Salesforce Apex development, custom object modelling, and CPQ configuration.
Ika Rahayu
Data Engineer
BigQuery, dbt, and real-time data pipeline architecture for CDP and analytics.
Yusuf Hakim
Integration Developer
MuleSoft and REST API integrations connecting CRM, ERP, and commerce platforms.
Work With Our Team
Every LOYA project is staffed with senior practitioners — no juniors on client work.
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