DataBridge Integration
Project Overview
Built a real-time integration layer connecting Salesforce CRM with SAP ERP and a custom data warehouse for a manufacturing conglomerate in Java.
The Challenge
A manufacturing conglomerate with 5,000+ B2B customers managed orders, contracts, and support tickets in completely separate systems — SAP, Salesforce, and a legacy data warehouse — with no real-time sync. Sales reps had no visibility into supply chain status.
Our Solution
LOYA built a MuleSoft-based integration platform with event-driven Kafka streams connecting 15 enterprise systems in real-time. Bi-directional Salesforce ↔ SAP sync keeps order, inventory, and contract data consistent, while a unified data warehouse feeds executive dashboards with live business intelligence.
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